Store terms and conditions

§ 1. GENERAL TERMS

1. The Entity operating the online store at the internet domain scp1.pl, hereinafter referred to as the “Portal”, is the company:

SCP Sp. z o.o., ul. Turystyczna 1, 43-155 Bieruń, NIP (Tax ID): 1231166267, REGON: 141603960, KRS: 0000318698, BDO: 420527, Share capital: PLN 50,000.00, entered into the register of entrepreneurs kept by the District Court Katowice-East in Katowice, 8th Commercial Division of the National Court Register.

The Entity is also the data administrator as defined within Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of persons with regards to the processing of personal data and on the free flow of such data, and repealing Directive 95/46/EC (GDPR).

2. Contact with the Portal is possible via e-mail: b2b@scp1.pl or by phone: +48 32 324 25 23.

3. These Terms and Conditions define the rights and obligations of the Clients as well as the rights and obligations of the Seller as the entity managing and operating the Portal.

4. The scp1.pl Portal offers wholesale sales via the Internet. The Portal is a specialist store.

5. The Terms and Conditions are available in the English language version.

6. The owner of scp1.pl undertakes to process the personal data of the Portal’s Clients in a secure manner.

7. The Privacy Policy is available on the Portal.

8. Detailed information regarding cookies is contained in the Cookies Policy.

§ 2. DEFINITIONS

1. Portal – online store operating at scp1.pl, selling products included in its offer.

2. Seller/Owner – SCP Sp. z o.o., ul. Turystyczna 1, 43-155 Bieruń, NIP: 1231166267, REGON: 141603960

3. Client – any entity making a purchase in the Portal in accordance with these Terms and Conditions.

4. Client Account – a section containing data on transactions carried out and a tool used to process the Client’s orders.

5. Consumer – an individual person entering into an agreement with the Seller which is not directly related to their business or professional activity.

6. Privileged Entrepreneur – an individual person entering into an agreement with the Seller directly related to their business activity, but not having a professional character for that person.

7. Entrepreneur – an individual, legal person or organizational unit without legal personality, performing a legal act in their own name within the scope of business or professional activity.

8. Product – an item offered for sale in the Portal.

9. Business days – days of the week from Monday to Friday, excluding public holidays.

10. Terms and Conditions – this document defining the terms and conditions of using the Portal and purchasing Products therein.

11. Sales agreement – an agreement for the sale of a Product concluded at a distance via the Portal.

§ 3. TECHNICAL REQUIREMENTS

1. In order to use the Portal, the Client should have:

- a device with Internet access,

- an up-to-date internet browser,

- an active e-mail address.

2. The Portal uses cookies in accordance with the Cookies Policy. The Client may manage cookie settings in the browser on their own; restricting cookies may, however, affect the functioning of the Portal.

§ 4. REGISTRATION AND LOGIN

1. Account registration is only possible for companies.

2. To create an account, the Client registers by providing via the form: phone number, e-mail address, company address details, Tax ID (NIP), login and password.

3. The password used to log into the Portal may consist of letters, digits and/or special characters. The password is individual for each user. The password can be changed on the website by providing an e-mail address and a new password.

4. Account registration is free of charge.

5. Rejestracja nie jest warunkiem złożenia zamówienia w Panelu.

6. The Client is obliged to provide truthful data.

7. Registration is not required for placing an order in the Portal.

8. A registered Client has the possibility to:

- access the status and history of orders,

- receive individual discounts and promotional coupons,

- order products,

- modify their data,

- change their password,

- check their orders,

- permanently delete their account.

9. After registration, the Owner verifies the data and, once their correctness is confirmed, grants full access to the Portal. Data verification is carried out based on GUS or VIES databases.

10. Verification of data and granting full access for a wholesaler may take place only during office working hours.

§ 5. ORDERS

1. The Portal is available 24 hours a day, 7 days a week, allowing the Client to place an order at any time.

2. Before placing an order, the Client is obliged to read these Terms and Conditions. The Client explicitly confirms that they have read and accepted these Terms and Conditions at registration and prior to final confirmation of the order. The order form will not be accepted without such confirmation.

3. Prices indicated with the Products in the Portal are given in Polish zlotys. The Product price before clicking the “Add to cart” button does not include shipping costs and other additional fees. Shipping costs are added to the total price of the products ordered. The Client is informed, before placing the order, about additional costs, e.g. related to packaging.

4. The final price of the order binding on the Seller and the Client is the Product price indicated on the Portal’s website before the order is placed by the Client, together with all costs related to the performance of the agreement.

5. Information about the total value of the order (including shipping and packaging costs) is provided before selecting the “Confirm purchase” option and is confirmed in an e-mail sent without undue delay to the e-mail address provided by the Client.

6. The order is placed by the Client in electronic form and constitutes an offer to conclude a sales agreement for the goods presented on the Portal’s website at the price specified therein.

7. The Client places an order in the following way:

- selecting Products by adding them to the cart,

- entering data in the registration/login form and the delivery form,

- choosing the method of delivery and payment,

- confirming the order by clicking the “I buy and pay” button.

8. The offer submitted in electronic form is binding on the Client if the Portal immediately confirms its receipt in a message sent to the Client’s e-mail address.

9. The Portal confirms receipt of the order by an e-mail message sent to the Client. The order confirmation contains at least:

- Client data,

- Products, quantity of Products, as well as codes used by the Seller to identify them,

- unit price and total order value,

- financial terms of the order,

- place of delivery, method of delivery, including terms and costs of transport and packaging

10. Jeżeli proponowana treść umowy sprzedaży nie jest zgodna złożonym zamówieniem, Klient powinien bez zbędnej zwłoki zawiadomić o tym Panel wysyłając wiadomość e-mail ze wskazaniem zauważonych rozbieżności. Panel bez zbędnej zwłoki prześle Klientowi skorygowaną treść proponowanej umowy.

11. The time limit for processing the order starts on the next business day after the day on which the order confirmation is delivered to the Client.

§ 6. SHIPPING

1. Orders are dispatched within up to 3 business days, counted from the next business day after the order confirmation, unless the delivery date has been individually agreed.

2. The Seller makes every effort to ensure that orders are dispatched as quickly as possible.

3. The delivery method (carrier) is selected by the Seller.

4. The delivery cost depends on the weight, dimensions, characteristics of the Product and the distance determined based on the postal code provided in the order.

5. Unless otherwise agreed in the Order, Products will be delivered to the Client via a carrier commissioned by the Seller to the place indicated by the Client as the delivery address in the order, at the Client’s cost.

§ 7. DIMENSIONAL TOLERANCE

1. Products are subject to dimensional tolerance for thickness, width and length.

2. Dimensional tolerances are specified in the technical data sheets of individual Products.

3. Unless otherwise stated in the technical data sheet, the dimensional tolerance is as follows:

- thickness from 1 to 2 mm: +/- 0.2 mm,

- thickness from 3 mm: +/-10%,

- width: +/-3%,

- lenght+/-1%.

4. Tolerance for length and width in the scope of cutting services for Products is +/- 3 mm.

§ 8. PAYMENTS

1. The Client may pay for the Product ordered in the following forms:

- traditional bank transfer to the bank account indicated in the order confirmation,

- payment via the Autopay S.A. system: BLIK payment or online payment,

- deferred payments if agreed with the Seller

2. If the method of payment – bank transfer – is chosen, a pro forma invoice will be sent to the e-mail address provided with the order.

3. The order is released for processing when the payment is credited to the Seller’s bank account.

§ 9. Right of withdrawal – Consumer and Privileged Entrepreneur

1. The Consumer and the Privileged Entrepreneur may withdraw from the agreement without giving any reason by submitting a relevant statement within 14 days from the date of delivery of the Product. To meet the deadline, it is sufficient to send the statement before its expiry to: b2b@scp1.pl or SCP Sp. z o.o., ul. Turystyczna 1, 43-155 Bieruń.

2. In the event of withdrawal from a distance agreement, the agreement is deemed not to have been concluded. Anything provided by the parties is subject to return in an unchanged state. The return should take place without undue delay, no later than 14 days from the date of withdrawal from the agreement. To meet the deadline it is sufficient to send back the Product before its expiry. The purchased goods should be returned to:

Magazyn SCP Sp. z o.o., ul. Turyńska 135, 43-150 Bieruń (GLP Logistics Centre area, hall no. 3).

3. The Consumer or the Privileged Entrepreneur may use the form available at https://scp1.pl/pl/returns-and_replacements, but this is not obligatory.

4. The direct costs of returning the goods in connection with exercising the right of withdrawal are borne by the Consumer or the Privileged Entrepreneur. If the Product was delivered to the Consumer or the Privileged Entrepreneur to the place where they resided at the time of conclusion of the agreement, the Seller is obliged to collect the Product at their own cost only when, due to the Product’s nature, it cannot be returned in the usual way by post.

5. In the event of withdrawal from the agreement by the Consumer or the Privileged Entrepreneur, the Seller will refund the Product price within 14 days from the date of receipt of the returned Product. The Seller will issue a written confirmation of the refund. The Seller will make the refund using the same payment method that was used by the Consumer or the Privileged Entrepreneur, unless the Consumer or the Privileged Entrepreneur explicitly agrees to another refund method that does not involve any additional costs for them.

6. The right of withdrawal does not apply to the Consumer or the Privileged Entrepreneur, among others, with respect to agreements:

a) in which the subject of the performance is a non-prefabricated Product manufactured according to the specifications of the Consumer or the Privileged Entrepreneur or serving to meet their individual needs,

b) in which the subject of the performance are Products which, after delivery, due to their nature, are inseparably combined with other goods.

§ 9a. Right of withdrawal – Entrepreneur

1. Clients who make purchases in connection with their business activity do not have the right to withdraw from the agreement.

2. Possible returns or exchanges of goods may only take place on the basis of individual arrangements with the Seller.

§ 10. COMPLAINTS

1. If the sold item has a defect, the Consumer or the Privileged Entrepreneur may submit a statement requesting a price reduction or withdrawal from the agreement, unless the Seller immediately and without excessive inconvenience to the Consumer or the Privileged Entrepreneur replaces the defective item with one free from defects or removes the defect. This limitation does not apply if the item has already been replaced or repaired by the Seller, or the Seller has not fulfilled the obligation to replace the item with a defect-free one or to remove the defect.

2. The reduced price should remain in such proportion to the price resulting from the agreement as the value of the defective item remains to the value of the item without defects.

3. The Consumer or the Privileged Entrepreneur may not withdraw from the agreement if the defect is insignificant.

4. If the sold item has a defect, the Consumer or the Privileged Entrepreneur may demand replacement of the item with a defect-free one or removal of the defect.

5. The Seller is obliged to replace the defective item with a defect-free one or remove the defect within a reasonable time without excessive inconvenience for the Consumer or the Privileged Entrepreneur.

6. The Seller may refuse to satisfy the request of the Consumer or the Privileged Entrepreneur if bringing the defective item into conformity with the agreement in the manner chosen by the Consumer or the Privileged Entrepreneur is impossible or would require excessive costs compared to the other possible method of bringing the item into conformity with the agreement. If the Client is an Entrepreneur, the Seller may also refuse to replace the item with a defect-free one or remove the defect if the costs of doing so exceed the price of the sold item.

7. The Seller is liable towards the Consumer and the Privileged Entrepreneur for lack of conformity of the goods with the agreement existing at the time of delivery and revealed within two years from that moment.

8. The costs related to replacing the goods with goods free of defects are borne by the Seller.

9. In the event of the Consumer or the Privileged Entrepreneur exercising the right to withdraw from the agreement, the Seller will refund the amount within 14 days from the date of receipt of the returned goods.

10. In the event of the Consumer or the Privileged Entrepreneur exercising the right to a price reduction, the Seller will refund the amount within 14 days from the date of receipt of the statement on price reduction.

11. In relation to an Entrepreneur, the Seller is liable under the warranty if the defect is found within 14 days from the date of delivery of the Product. In such a case, the Seller has 14 days to consider the notification received. The Seller may refuse to accept the Entrepreneur’s claim if the Products were improperly used or processed by the Entrepreneur. In the case of an Entrepreneur, the return of Products takes place only after prior written notification of the Seller and after obtaining the Seller’s written confirmation.

12. Every rubber product has a smell, the intensity of which is subject to a subjective assessment. The smell of the product, even if assessed as intense, does not constitute grounds for a complaint.

§ 11. FORCE MAJEURE

1. The Seller is not liable for non-performance or improper performance of the agreement if it results from force majeure.

2. The occurrence of force majeure releases the Seller from liability for non-performance or improper performance of the obligations provided for in the agreement for the duration of the cause constituting force majeure.

3. In the event of force majeure, the Seller will immediately notify the Client of its occurrence, the anticipated effects regarding non-performance or improper performance of the obligations, and the anticipated duration.

4. Force majeure is understood as external events which the Seller could not foresee or prevent, in particular such as:

- war, hostilities, terrorist acts,

- natural disasters, fire, flooding, riots, general strikes,

- import and export bans, top-down bans on the sale of specific types of products or the conduct of specific activities

- interruptions in electricity supply, machine and equipment breakdowns,

- bans and restrictions related to an epidemic or pandemic,

- restrictions related to the introduction of states of emergency or extraordinary measures in Poland or its part,

- delivery delays.

§ 12. FINAL PROVISIONS

1. In connection with the conclusion of the agreement, the Client does not acquire any intellectual property rights, including in the form of licenses, patents, copyrights, trademarks related to the Products.

2. Photos, graphic elements and technical data of the products are the property of the Seller. Copying and disseminating them without the prior consent of the Seller is prohibited.

3. Before each use of the products, it is recommended that the Buyer carries out verification tests.

4. The actual appearance of the product may differ from that presented in the photos.

5. The technical parameters given are based on the results of internal material tests. They are indicative in nature and do not constitute an unambiguous guarantee of the stated properties.

6. Due to the impossibility of conducting continuous control of the composition of compounds and components used in the production process, the data presented may differ from the actual state. The information provided is for guidance only and cannot be treated as binding.

7. The Seller reserves the right to make changes to product specifications without prior notice.

8. The sales document is delivered to the Client in the form of:

- VAT invoice – sent to the e-mail address provided when placing the order,

- fiscal receipt – sent together with the Product

9. The Terms and Conditions are available at: https://scp1.pl/pl/terms.

10. The Client undertakes to provide truthful data necessary to send the order and during registration.

11. The Portal is not liable for blocking the sending of messages to the e-mail address indicated by the Client by administrators of mail servers and for deleting or blocking e-mail messages by software installed on the computer used by the Client.

12. If one or more provisions of these Terms and Conditions are deemed invalid, illegal or unenforceable, this will not affect or limit the validity, legality or enforceability of any of the remaining provisions

13. The Seller will amend the provisions of the Terms and Conditions for valid reasons after prior notification of Clients by publishing a consolidated text of the Terms and Conditions on the Portal’s website. The amended or modified Terms and Conditions, after meeting other conditions provided for by law, are binding only for legal relationships established after the entry into force of the amendments or modifications.

14. Amendments to the Terms and Conditions will in no way violate the acquired rights of Clients.

15. By accepting the Terms and Conditions, the Client agrees to the processing of their personal data by the Seller for the purpose of fulfilling the order and for marketing purposes related to the Seller’s business. The disclosure of collected data to third parties may only take place in accordance with applicable law.

16. Any disputes arising in connection with the agreement are subject to resolution by a competent court.